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Managing Information Technology in smaller enterprises

by Ray Smith
Summary This book throws a lifeline to the many managers and other non-specialist staff who, often reluctantly, find themselves responsible for the computing service in their organisation and possibly ill-qualified to deal with the challenges it raises. The book is also a compact resource for anyone who needs an overview of good-practice in business IT without wading through more academic literature.

It offers a non-technical overview of how computers work, what you can expect them to achieve, and what questions to ask of the IT professionals you will almost certainly encounter in the course of your work. There is practical advice on how to improve the productivity, reliability and security of your computer systems and how to assess whether you are making an appropriate level of investment when upgrading or replacing equipment. It provides an explanation of currently available products and technologies that you might choose to explore further and will leave you with some insights into IT trends in a business context and the way they may impact your organisation in the future. The author has included a series of short case studies, based on his own experience in the industry and the text is linked to an invaluable technical glossary that unpacks over 200 perplexing terms and acronyms that make the whole subject so intimidating to the non-specialist.

Finally the book aims to provide an entertaining, thought-provoking and not too respectful view of one of the most astonishing commercial and social revolutions of our era.

 

About the author Ray Smith has worked in the computer industry in the UK for 40 years as a programmer, systems analyst, support engineer, IT consultant and technical writer. From the mid-eighties he tracked the growing dominance of the microcomputer and worked on developing affordable computer solutions for a diverse range of smaller companies and voluntary organisations. More recently he founded and managed a business providing technical support; mainly assisting firms with limited in-house computer expertise of their own.


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Managing Information Technology in smaller enterprises
178pp, black & white, softback, wire bound. £14.50 including delivery to any UK address.

for further information e-mail: info@ithelp.co.uk

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